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Award for Forest Pines Hotel & Golf Resort
March 23, 2012

The golf team at Forest Pines Hotel & Golf Resort, part of the award-winning QHotels group, are celebrating after scooping the accolade for 'Favourite Course to Play' and the runners-up prize for 'Friendliest & Warmest Atmosphere' at this year's annual 59Club Awards.

Organised by the 59Club, the independent golf analysis business that measures service at many of the leading golf venues in the country, the awards recognised and rewarded 'service excellence' within golf throughout 2011. All venues within the 59Club scheme are subjected to a series of 'mystery shopper enquiries', and 'live green visits' six times a year, during which time customer service standards are analysed and detailed feedback given. The venues are then nominated for individual awards as well as competing to be recognised as a 'Four Star Golf Service Venue'.

"We were absolutely delighted that Forest Pines Hotel & Golf Resort won this year's Club59 award for 'Favourite Course to play' especially as we were up against renowned courses such as The Belfry and The Dukes St. Andrews. It was an additional bonus to be runner-up in the ' Friendliest & Warmest Atmosphere' category and to be recognised as one of only eleven 'Four Star Golf Service Venues' ." commented Andrew Cook, Group Golf Operations Manager for QHotels. "Club59 are the ultimate bench markers when it comes to recognising excellence in golfing customer service so to receive this honour really is a testament to the hard work, dedication and enthusiasm that is consistently displayed by the team here at the hotel. Ensuring that our guests and members receive a first class, friendly service, whether it is on the course or in the clubhouse, is a priority across all five QHotel Golf Resorts and something we are diligent about upholding across the group."

Sister hotel, Hellidon Lakes Golf & Spa Hotel in Northamptonshire was also celebrating after scooping the award for 'Most Improved Golf Retail Experience 2011'.

For more information about Forest Pines Hotel & Golf Resort please contact 01652 650770 or go to www.QHotels.co.uk/forestpines








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